Shipping Policy
Shipping Policy
At Ethsol, every piece of jewellery is carefully crafted, securely packed, and safely delivered to ensure it reaches you in perfect condition. We aim to provide a smooth, transparent, and reliable shipping experience for every order.
Order Processing
Shipping & Delivery Timelines
Domestic Shipping — India
We offer free shipping across India for metro cities. For non-metro or remote locations, additional shipping charges may apply depending on courier availability and location.
Door-to-Door Insured Delivery
All shipments are handled through trusted logistics partners to ensure safe and product-insured delivery from dispatch until final delivery.
Delivery Timeline Overview
- Made-to-order jewellery: 10–12 working days (production) + 2–3 business days (shipping)
- Ready stock items: 2–3 business days (shipping)
Delivery timelines may vary slightly depending on location, festive seasons, or unforeseen courier delays.
International Shipping
Ethsol offers international shipping to countries where logistics are available. Shipping charges and estimated delivery timelines vary based on the destination. Customs duties, import taxes, or other charges levied by the destination country are the responsibility of the customer.
Shipping Charges
Secure & Insured Delivery
Delivery Guidelines & Identification
For security reasons, delivery is made only to the verified recipient.
At the time of delivery, the recipient may be required to present valid identity proof, such as a PAN card or government-approved ID. Courier personnel may note necessary identity-proof details as part of secure delivery verification. The recipient is requested to cooperate with the delivery agent for a smooth handover.
This process ensures that your valuable jewellery reaches the right person safely.
Packaging Experience
Every Ethsol order is delivered in premium packaging designed for protection and elegance.
Tamper-Proof
Protective outer packaging
Signature Box
Ethsol jewellery box
Certificates
For diamonds of 1 carat and above
Secure Cushioning
Maximum protection during transit
A Beautiful Unboxing Experience
We ensure that unboxing your jewellery feels as special as wearing it.
Complimentary Gift Packaging
Make Every Gift Feel Special
If your purchase is intended as a gift, we offer complimentary gift packaging.
Whether delivered directly to you or thoughtfully sent to the person you choose to gift it to, every experience is crafted to feel truly memorable, refined, and personal.
Order Tracking
This allows you to monitor your order at every stage until it reaches your doorstep.
Order Cancellation Policy
Delays & Unforeseen Circumstances
While we aim for timely delivery, certain factors may affect timelines.
In such cases, our team will keep you informed proactively.
Address Accuracy
Policy Updates
Ethsol reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page and become effective immediately upon posting. Please review this policy frequently.
Need Assistance?
For any shipping-related queries, our support team is always here to help.
